Emergency Situation Status

Hello from Hired Hands Homecare,

In the early hours of Monday morning, our lives were turned upside down.  The disaster moved very quickly, growing at enormous rates, leaving next to nothing in its path.  First and foremost, our thoughts and prayers continue to go out to all those affected by this terrible tragedy.

Both our Santa Rosa and Napa offices have been spared, but have been closed all week due to power outages and inconsistent conditions.  All North Bay operations have been run out of our Novato office.  Earlier today, we re-opened our Santa Rosa office, and the same is planned for Napa by Monday.

The ever changing situation has been extremely difficult.  Unfortunately, we have several elderly clients and families who have lost everything.  The same can be said for a number of our outstanding Caregivers.  We have evacuated families not sure of when they’ll be able to return home, and what that might look like when they can do so.  Hired Hands Homecare is working on the best way we can support our amazing employees during these most difficult times, and more details on these relief efforts will follow.

We proudly salute all of the first responders, and the emergency and fire crews that have worked diligently around the clock to save lives and protect our community.  At the moment, it sounds like great progress has been made, and we’re grateful that the fires are getting more contained.  Air quality also remains a great concern.  Proper masks are available at all of our office locations.

I would like to take this opportunity to send an enormous THANK YOU to our outstanding Caregivers, as well as our internal Management and Emergency On-call Teams.  Since this tragedy began, their tireless efforts have made a giant difference in the lives of so many.  Words cannot describe the volume and importance of their hard work.

We will continue to stand strong and united, doing absolutely everything we can to assist during these tough times.  We’re working around ever-changing needs and situations and schedules.  Keeping Seniors safe and comfortable at home is our number one priority.  Equally important is the safety and well being of our employees.  Together, we can and will get through these very difficult times.

Sincerely,
The Hired Hands Homecare Family